When I started working as a programmer after I graduated from college in
1990s, I was fortunate enough to have a wall-separated booth, though
without a door. This is something which workers have taken for granted at
research laboratories in the USA or Canada. But things have been
different in Japan, where I live and work.
Having a separated space for individuals has been considered a luxury in
Japanese companies, where people think space is money. So I should emphasize I was fortunate; because in Japan still corporate
offices are mostly open-planned: everybody seeing each other with no
wall, whole bunch of noise, and is forced to listen to each other.
I had to work in 1980s with an open-plan office in Japan as an inturn,
and I thought working in the office would surely hurt my body and
degrade the quality of my thinking. If I were just moving around and
doing ordinary tasks, I wouldn't have considered it much. But I had to
think there for writing a technical report. So I thought something had
to be changed.
I do not reject the idea of shared meeting space or the importance of
face-to-face meetings. Those are vital factors of successful companies.
But without a place for solitude, nobody would be able
to think. Without thinking, no innovation will come, and no
new idea will emerge. How can you think without being alone?
Recently I've found an article on Web which says working in open-plan
office makes you sick and is hazardous to your health.
A recent study of Dr. Vinesh
Oommen and his group in Queensland University of Technology shows
the following results:
Results: Research evidence shows that employees face a multitude of
problems such as the loss of privacy, loss of identity, low work
productivity, various health issues, overstimulation and low job
satisfaction when working in an open plan work environment.
Well said.
Tom Demarco and Timothy Lister also write in one of their
classics Peopleware (2nd Edition, 1999, Dorset House
Publishing) as follows (in Chapter 12):
Management, at its best, should make sure there is enough space, enough
quiet, and enough ways to ensure privacy so that people can create their
own sensible workspace.
I've read the 1st edition of Peopleware (published 1987) in 1989, so the
workplace privacy issue is well-known for at least 20 years.
On the other hand, Japanese workplace has little changed for the past 20
years. I still see many open-plan offices, especially among
non-engineering workers.
I suspect Japanese open-plan offices are designed for managers to put
the subordinates under surveillance during the working hours. This is
an example of a dark side in Japanese workplace socialism.
In a typical office layout, a manager in a team has the own desk besides
the cluster of the desks for the team members. A team member can't take
a rest or make a physical movement during working hours. I think this
sort of desk layout does not respect the health of the team members, let
alone the privacy or the productivity.
I've found quite a few articles about this open-plan office sickness
issue on the Web. So I think this is a matter of concern for many
people. Maybe this is a sort of backlash due to the recent economy
depression.
I'd rather work alone if I were put into an open-plan office every day again, so
long as my brain and my ideas are the source of my income.